Legal information

“1. What are cookies and why do we use them on the website?

A cookie is a file that is downloaded to the device by the user to access a certain website to store and retrieve information about the navigation that is done on the computer.

Cookies allow this website, among other things, to store and retrieve information about the user’s choices and habits. On the website, the cookies that exist are necessary for the operation of the website.

It is important to note that the use of cookies does not provide personal user data.”
“2. What types of cookies are there?

Cookies, depending on the time they remain activated, can be divided into session or persistent cookies:

Session and persistent cookies: in session cookies, the data collected are only collected while the user is browsing the website and are deleted when the browser is closed. In the case of persistent cookies, the data continues to be stored in the terminal for a certain period of time, thus facilitating the control of the preferences chosen without having to repeat certain parameters each time the website is visited.
Additionally, depending on the entity that manages them, cookies can be classified as first-party or third-party:

Own or third-party cookies: own cookies are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided. And, third party cookies, which are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.
In terms of purpose, cookies can be:

Technical / customization / analysis / advertising cookies: technical cookies would be those that allow to control traffic and data communication; customization cookies, those that let users access according to some characteristics of their own that are collected (browser, language, etc.). Those of analysis are those that allow the person in charge of them, the follow-up and analysis of the behavior of the users of the Web sites to which they are linked, they collect data on the behavior of the users and allow to elaborate a profile of user. Finally, advertising cookies collect data on the management of advertising space.”

“4. How to disable cookies in your browser?

The user can allow, block or delete cookies installed on your computer by configuring the options of the browser installed on your computer. Please read carefully the help section of your browser to learn more about how to activate the “”private mode”” or unblock certain cookies.

Information about cookies for Internet Explorer.
Information about cookies for Mozilla Firefox.
Cookie information for Opera.
Cookie information for Google Chrome.
Cookie information for Safari.
Additional information

For more information about the use of cookies and how to block them, please access www.allaboutcookies.org, www.youronlinechoices.eu. If you have any questions or comments about our use of cookies, please contact us at ventas@balanzo.es.”
In compliance with Law 34/2002, of July 11, 2002, of Information Society Services and Electronic Commerce, the User is informed that the owner of the website www.balanzo.es is the company BALANZO EXPORT S.L., and its identification data are as follows:

TAX ID: B65614000
Registered Address: Molí d’en Bisbe, 8
Postal Code: 08110
City: Montcada i Reixac
Province: Barcelona
registered in the Mercantile Registry of Barcelona, in Volume [….] folio [….] and page number [….]. “
“Access to the website

The legal notice regulates the access and use of users to the website and aims to publicize the services of the entity and allow general access to all Internet users.

The access and/or use of the Web attributes to whoever performs it the condition of User and the acceptance, without reservations of any kind, of each and every one of these general conditions, as well as those other particular conditions that, if applicable, govern the use of the Portal or the services linked to it.

The user has to read carefully the Legal Notice and the Privacy and Cookies Policies when he intends to use the Web Page, since BALANZO EXPORT S.L., reserves the right to make, at any time and without prior notice, any modification or update of the contents and services, of the present dispositions of access and use and, in general, of how many elements integrate the design and configuration of its Web. If you do not accept the conditions of access and use, please refrain from using the Web and its content. “
“Use of the Web Page

The User undertakes to make diligent use of the Web Page, as well as of the information related to its services and activities, in full compliance with the applicable regulations, as well as with generally accepted morals and good customs and public order, the conditions of access and use and any other conditions established for the Web Page.

In addition, you agree to refrain from using any of the contents for illegal purposes or effects, prohibited in this text, harmful to the rights and interests of others, or in any way damage, disable, overburden, impair or impede the normal use of the contents, other users or any Internet user (hardware and software).”
“Operation of the website

In case of breach of the conditions of the Legal Notice, or the Privacy and Cookies Policies, BALANZO EXPORT S.L., reserves the right to limit, suspend and/or exclude access to its Web Page, adopting any technical measure necessary to its respect. BALANZO EXPORT S.L., will do its best to keep the website in good working order, avoiding errors, or repairing them and keeping the contents updated. However, BALANZO EXPORT S.L., does not guarantee the availability and continuity of access to the website or the absence of errors in the content. “

The User is the only responsible for the use that can be made of any information or mechanism of the Web Page.

BALANZO EXPORT S.L., will not be responsible for any damage in the hardware and / or software of the User that is derived from the access and use of the Web Page. Likewise, it will not be responsible for these damages and/or prejudices that can be caused by the access and/or use of the information of the Web Page, and specifically of those that can be produced in computer systems or those caused by virus and/or computer attacks, falls, interruptions, absence or defect in the communications and/or Internet.

The User will be responsible for the damages and / or losses that BALANZO EXPORT S.L., may suffer as a result of the breach of any of the obligations to which it is subject through this Legal Notice, the applicable regulations and Privacy Policy and Cookies. “
“Policy on “”Links”” (Linking and linked websites)

a) Linking website:

Third parties that intend to include in a web page a link to this page will have to comply with current legislation and may not host content that is inappropriate, illicit, pornographic, violent, etc.

In no case BALANZO EXPORT S.L., is responsible for the content of the Web Page, nor does it promote, guarantee, supervise or recommend the contents of this one.

If the linking Web breaches any of the above aspects, it will be obliged to remove the link immediately.

b) Linked Web:

This Web Page may include links to third party websites that allow the User to access. However, BALANZO EXPORT S.L., is not responsible for the content of these linked web pages, but it will be the User’s responsibility to accept and check the accesses each time he/she accesses.

Such links or mentions have a purpose that does not imply the support, approval, marketing or any relationship between the page and the persons or entities that own the places where they are.”
“Intellectual and Industrial Property on the contents.

BALANZO EXPORT S.L., or its licensors, are holders of all the intellectual property rights over the Contents of the Web Page, understanding as such all the designs, data bases, underlying computer programs (source code, included), as well as the different elements that integrate the Web Page (texts, graphics, photographs, videos, colors, etc.), structure, order, etc. In relation to trademarks and trade names (“”distinctive signs””) are owned by BALANZO EXPORT S.L., or licensors.

The use of the Web Page by the User does not imply the transfer of any intellectual or industrial property right. The User is totally forbidden to reproduce, copy, distribute, make available or in any other way to publicly communicate, transform or modify the Contents or the Distinctive Signs, except with the authorization of the holder of the corresponding rights or this is legally permitted.”

The Web page may host advertising or sponsored content. Advertisers or sponsors are solely responsible for ensuring that the material submitted for inclusion on the Web complies with the laws that in each case may be applicable.

BALANZO EXPORT S.L., will not be responsible for any error, inaccuracy or irregularity that may contain advertising content or sponsors.

Applicable Legislation

The Legal Notice shall be governed and interpreted in accordance with Spanish law.

For the resolution of any dispute that may arise from access to the website, shall be submitted to the relevant courts or tribunals in accordance with the rules of consumers and users.


For any questions or comments about this legal notice you can contact us via email ventas@balanzo.es .”
Through this privacy policy BALANZO EXPORT S.L wishes to inform all persons who browse and access the website www.balanzo.es about the processing of personal data.

Access to the website does not require prior registration. In any case, the user with its navigation accepts in its entirety this privacy policy and cookies policy.

Before sending any request for information through the contact form on this website, the user must accept the privacy policy, in order to provide express and informed consent for the processing of data for the purposes indicated.

BALANZO EXPORT S.L, in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, in its capacity as Data Controller of the personal data provided provides you with the following information:

Data Controller:


“Purpose of treatment: We treat the data and information provided by the interested parties for the purpose of:

The data processed for this purpose will be kept as long as the contractual and/or business relationship between the User and BALANZO EXPORT S.L. In the event that the requests made by a user do not maintain a contractual relationship, the data will be kept until such request has been resolved.

Legitimation: The processing of such data is legitimated by the execution of contractual and/or business obligations.

Data retention criteria: The data will not be kept longer than necessary for the purpose for which they were collected, unless there is a legal obligation.

Communication of data: Data will not be communicated to other third parties, except when there is a legal obligation or with the express consent of the interested party.

International Data Transfers: No International Data Transfers to third countries outside the European Union are made.

Rights of the Interested Party: The interested party has the right to withdraw consent at any time. We also inform you that you may exercise your rights of access, rectification and deletion (Right to be forgotten), limitation of data, data portability and opposition, by sending a letter to Moli d’en Bisbe, 8, 08110, Montcada i Reixac, Barcelona, or email ventas@balanzo.es .

Likewise, the interested party is informed that he/she may revoke consent to the sending of commercial communications by sending an e-mail to ventas@balanzo.es .

The interested party may file a complaint with the competent data protection supervisory authority, which is currently the Spanish Data Protection Agency (AEPD), through its electronic headquarters: www.sedeagpd.gob.es/sede-electronica-web, or by sending a letter to C/ Jorge Juan nº6 – 28001 MADRID.”
“Is it mandatory to provide all the information requested in the contact section?

Regarding the forms on the Website, the User must complete those marked as “”required””. Not completing the required personal data or doing it partially may mean that BALANZO EXPORT S.L cannot attend your requests and, consequently, BALANZO EXPORT S.L will be exonerated from any responsibility for the non-provision or incomplete provision of the requested services.

The personal data provided by the user to BALANZO EXPORT S.L. must be current so that the information in the records is updated and error free. The User will be responsible for the veracity of the data provided”
“What security measures has the company implemented?

BALANZO EXPORT S.L. informs that the processing of personal data is carried out at all times in accordance with applicable regulations on data protection and services of the information society.

BALANZO EXPORT S.L has implemented the necessary technical and organizational security measures to ensure the security of the User’s personal data and avoid its alteration, loss, treatment and / or unauthorized access in accordance with the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment, in accordance with the provisions of current regulations.